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Help & Redeem Code Assistance

Comprehensive guide on purchasing, redeeming, and managing your Pyzit Coins

Purchase & Redeem Pyzit Coins

Currently, Pyzit Coins can be obtained through our secure manual payment system. To initiate a purchase, send an email to our billing department. After payment verification, you’ll receive a personalized redeem code in your inbox.

Required: Include your username and registered email in your purchase request.

Step-by-Step Process

Email [email protected] with your username and email.
Receive payment gateway instructions from our billing team.
Complete the payment using your preferred method (Bank Transfer, PayPal, or UPI).
Once confirmed, a redeem code (e.g., ABCD-1234-WXYZ) will be emailed to you.
Go to your Pyzit Dashboard → Wallet → Redeem section and enter your code.
Your Pyzit Coins will be instantly credited to your balance.

Security Notice: Redeem codes are unique and valid for one-time use only. Never share your code publicly or with third parties.

Payment Information

We support multiple safe and traceable payment methods for convenience:

Bank Transfer: Details will be provided in your confirmation email.
UPI Payment: Available for Indian customers — use UPI ID shared in your invoice.
PayPal / Wise: For international customers — fees may apply.

Payments are verified manually. Confirmation can take 15–60 minutes depending on the payment network.

Refund & Replacement Policy

No Refunds: Once a redeem code has been issued or used, it cannot be refunded.
Invalid Codes: If you receive a non-working code, contact [email protected] within 24 hours.
Transfer Error: In case of failed payment, share your transaction proof to speed up resolution.

Our team will verify and re-issue a code only after confirming the transaction authenticity.

Troubleshooting & Common Issues

Code not accepted: Double-check for typos, dashes, and capitalization.
Code expired: Redeem codes must be used within 7 days of issuance.
Didn’t receive your code: Check your spam or promotions folder. If missing, contact billing support.
Coins not showing: Refresh your dashboard or log out and back in — balances update instantly upon redemption.

Frequently Asked Questions

Most redeem codes are issued within 30–60 minutes after your payment is confirmed. Some payment methods may take slightly longer due to processing times.

No. Redeem codes are bound to the user account they were issued for, ensuring your credits are always secure.

Contact [email protected] with your username, email, and payment proof. We'll verify your transaction and resend the valid code securely.